Refund policy

Last Updated: June 2026

The Crown Groww 180-Day Money-Back Guarantee is subject to the eligibility requirements described in this policy.

At Crown Groww, we stand behind our Hair Recovery Program and offer a 180-Day Money-Back Guarantee for eligible customers.

180-Day Money-Back Guarantee

To qualify for a refund, customers must:

* Use the Crown Groww Program consistently for 180 days.

* Follow the instructions provided with the program.

* Submit clear before photographs within 14 days of receiving their order.

* Submit clear after photographs after completing the 180-day program.

* Provide reasonable evidence that the program was used consistently as directed.

Refund Request Process

To request a refund, please email support@crowngroww.com and include:

* Full Name

* Order Number

* Before Photographs

* After Photographs

* A brief description of your experience

Refund requests are reviewed individually and may take up to 14 business days to process.

Non-Refundable Items

The following are generally non-refundable:

* Shipping charges

* Customs duties and import taxes

* Fees charged by third-party payment providers

Important Information

The Crown Groww Program is designed to support healthier hair growth through a structured protocol. Individual results vary based on factors including genetics, age, lifestyle, health conditions, and consistency of use.

The customer results displayed on our website represent individual experiences and are not a guarantee of identical outcomes.

We reserve the right to deny refund requests that are incomplete, fraudulent, abusive, or that do not meet the eligibility requirements outlined above.

Contact

For refund questions, please contact:

support@crowngroww.com